The technological transformation we’ve witnessed over the past decade is spectacular, especially considering the changes made to the modern workplace. Commonly known as robotic process automation (RPA), AI and ML-driven technology now execute weeks’ worth of processes in minutes, opening new doors for businesses to expand and scale at rates unimaginable just a short time ago. While there’s plenty of room for debate on how these new capabilities alter the business and trade landscape, one thing is sure: RPA tools are here to stay.
So, what types of automation tools are regularly adopted by businesses, and how can companies prepare to integrate them further to stay on track and remain competitive across their industries?